Cancellation policy
Belmonte Homestead
Purchase Options & Cancellation Policy
Effective Date: June 30, 2025
Purchase Options:
We offer one-time purchase options for all of our handmade tallow-based products. All purchases are made securely through our website at:
All major credit/debit cards are accepted, along with other secure payment methods provided by our checkout platform.
Subscription Services:
At this time, we do not offer recurring subscriptions. All orders must be placed manually through the website.
Order Cancellations:
Because our products are made to order and often begin processing quickly:
- Orders can only be canceled within 2 hours of purchase.
- After this window, your order may have already entered the production or packing phase and cannot be canceled.
- If you need to request a cancellation within the eligible time frame, email us immediately at belmontefarmandhomestead@gmail.com with your order number.
Order Changes:
We are unable to modify orders once placed. If you made an error (such as address or item), contact us within 2 hours, and we will do our best to assist before processing begins.
Questions?
Email us anytime at belmontefarmandhomestead@gmail.com
Phone support available Monday-Saturday 9:00 AM – 5:00 PM PST: 630-715-9909